Edomey's future looks good because the company wants to improve the quality of its customers' buildings by hiring great people, giving great service, and making great things happen. The things that make the company stand out are its commitment to high-quality execution and consistency, responsiveness and local skills, ongoing development and expansion, and giving back to the community through its participation in these activities. "Edomey has achieved this by giving high-quality, timely service delivery," Mr. Haile added, "managed by first-generation family members and backed by a staff of highly motivated and skilled cleaning specialists." The best way to sum up Edomey's management style is to look at its four strategic choices: improving the company (people, processes, and systems), focusing on culture, serving customers, and making a clear plan for growth. Edomey has been at the forefront of various innovative industry approaches and concepts for 15+ years, achieving success in areas such as technology, reporting methodology, safety, and back-to-basics cleaning while also recognizing the need to advance the organization to meet the industry's and its clients' constantly changing and evolving needs.

Edomey is fortunate to have important customers with whom it has maintained a good commercial relationship for over 7 years. By making smart investments, the company is in a good position to maintain strong, long-term relationships with its current customers while also adding new clients and contracts all over Canada. Edomey's growth is based on its main goal of keeping buildings clean and making sure workers are safe. In line with its plan, the company has always put money into improving its software, hardware, and communication. It has also put more emphasis on training its employees, especially in the areas of compliance, safety, and security. Edomey's senior leadership team is made up of service sector experts who help, guide, and manage the company's progress to reach its strategic goals. They provide a wealth of expertise and knowledge in the field of outsourced service delivery, allowing Edomey to expand its business and provide consistently improved service and higher operational and financial benefits to its customers. The company's plan for growth includes both natural growth and financial investments in cleaning companies based on their location, services, and strong partnerships. With a strong balance sheet and a good reputation, this growth can be maintained through organic portfolio expansion and acquisitions driven by industry and geographic diversification.With a strong balance sheet and a solid reputation, this growth can be sustained through organic portfolio expansion and acquisitions driven by industry and geographic diversification.

• Industry Challenge

Problems in the industry The cleaning industry as a whole is affected by problems with the global supply chain, such as the lack of important equipment, materials, and consumables. Costs have also risen owing to normal inflation as well as supply and demand. Edomey uses its knowledge and relationships with a trusted network of suppliers to get priority service, which helps it serve customers better and keep business downtime to a minimum. It can work with suppliers to speed up the process of coming up with solutions for equipment and supply needs when time is of the essence. When speed is very important, it can work with suppliers to speed up the process of coming up with solutions for equipment and supply needs. The cleaning business, like many others, has trouble finding and keeping staff. There is a lot of competition for both skilled and unskilled workers across the country, so there aren't many people who want to work who are available. Edomey's best asset is the knowledge and skill of its employees, which has led to long-term customer satisfaction. To help employees, the company tries to give them a professional, safe, courteous, and enjoyable place to work that encourages job excitement, strong relationships, and successful collaboration across all positions and responsibilities.

Edomey wants to keep customers coming back by treating its employees with respect, appreciation, fairness, and understanding and by giving its team clear direction and goals that will motivate them to reach these goals. Recent efforts at Edomey have focused on helping a client establish a "living wage," or the hourly amount needed to cover essentials like food, clothes, a place to live, child care, transportation, and a little more in case of sickness or emergency. Edomey's philosophy is to use innovation to provide more value for customers. Even though the commercial cleaning business would rather plan and be proactive about innovation, the COVID-19 epidemic and its effects on the workplaces it cleans pose a serious threat to the market. With more people choosing to work from home, there is less need for office space, but businesses serving the public, such as shops and supermarkets, have witnessed an uptick in the number of customers who want cleaning and sanitation services. Because of this, there is a greater need for thorough and detailed quality control procedures, which puts more pressure on the people who work in the cleaning department.