Believe it or not, clean floors are one of the most important elements of guest confidence. If your guests walk into your lobby and see dirt, grime, and stains all over the floor, they likely aren’t going to feel very confident about the level of cleanliness in their rooms. Our team at Edomey recommends thoroughly cleaning all floors, including carpet, linoleum, hardwood, etc.
1. Fresh Air: Be sure to let fresh air into the room by opening all of the windows and balcony doors before you begin. This will assist to ventilate the space and eliminate the residual scent of any cleaning agents. Keeping the main entrance open while cleaning is also a good idea to improve airflow.
2. Make the bed: Launder the sheets in the housekeeping cart's laundry container. There is no need to replace a visitor's bedding if he or she has been in the same room for more than one night; in this situation, the housekeeper should just reorganise and prepare the room for the next guest. To request a complete linen change, some hotels offer a card that the guest may put on the bed or doorknob.
3. Take out the trash: Empty the trash cans and clear the room of any clutter. Refill the trash cans with fresh liners.
4. Get rid of the soiled cups. Restock the hot drink service (if there is one) with clean cups, mugs, and crockery, and replace any that have been used. Items stolen from the mini-bar should be recorded and replaced in accordance with your hotel's policy..
5. Dusting: All surfaces should be dusted, beginning at the top and going down to the bottom. The tops of cabinets and cupboards, as well as the fixtures on the ceiling, are all easy-to-forget places to neglect to dust. If your hotel has tall ceilings, a telescopically extendable duster might be a lifesaver!
6. Inspect and clean upholstered items: A particular brush attachment is needed for vacuuming upholstered furniture. Cleanliness and lifespan are both enhanced when they are kept free of allergies and dirt. A vacuum attachment may also be used to clear dust off curtains.
7. Surfaces should be sanitized: Sanitize and disinfect every surface. If there are any guest items in the way, gently move them to one side while you work, and then neatly reinstall them when you've finished cleaning. Closet and wardrobe doors should also be wiped off.
8. Make a new bed: Check the mattress for damage or wear and notify the shift manager if you find anything. To make the bed in your hotel's style, lay new sheets and pillowcases on the bed if there are no concerns. Replace cushions or throws with new ones.
9. Electrics should be cleaned and dusted: Remove any electronic devices, such as guest phones or TVs and disinfect them. Make sure to wipe the screens of your televisions with a clean, dry cloth.
10. Floor: You don't have to worry about making additional work for yourself by re-cluttering the floor during other cleaning operations if you clean the floor last. Carpets and hard floors should be vacuumed from the inside out, beginning in an inner corner and moving out towards the entrance, to provide a thorough clean.
11. Windows: Imagine checking into a beautiful hotel, gazing out the window, and noticing smudges all over. In order to ensure your guests that proper cleaning measures have been taken throughout each room, don’t forget the windows! Clean windows will reassure your guests that each room is sparkling clean. Close all windows and do one last verification: It's best to keep the windows and balconies shut. An air freshener may be used to remove any remaining chemical odours. If your hotel's thermostat has been tinkered with, reset it to its default setting. Check the room one more time to make sure nothing has been overlooked before the room is shut and locked up.
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